Shipping policy
Shipping Policy
At Loom & Story, we value your time and trust, ensuring that your shopping journey is seamless from checkout to delivery. Here’s everything you need to know about our shipping process:
Free & Fast Shipping
We are delighted to offer Free Express Shipping on all orders placed through our website.
Order Processing
Once your order is confirmed, our team carefully prepares and packs your items. We aim to dispatch all orders within 48 hours of order confirmation.
Delivery Timeframe
Your order will typically reach you within 5–7 business days from the date of confirmation. Delivery timelines may vary slightly depending on your location.
Order Tracking
To keep you updated, we provide tracking details for every order. You can easily monitor your package and know exactly when it will arrive.
Multiple Shipments
At times, your order may be shipped in parts due to product availability. If this happens, you’ll receive separate tracking details for each package.
Customer Support
For any shipping-related queries, our support team is always ready to help. Reach out to us at contact.loomandstory@gmail.com or at loomandstory@gmail.com.
Trusted Partners
We collaborate with reliable and reputed logistics partners to ensure safe and timely deliveries. While we make every effort to meet delivery timelines, occasional delays may occur due to unforeseen circumstances beyond our control.
We truly appreciate your trust in Loom & Story and remain committed to making your shopping experience smooth, reliable, and delightful.